© 2019 by Along Came Eve Bridal Boutique, find your perfect designer wedding dress in Chester, Cheshire

Privacy Policy

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Privacy Policy

As a Data Controller and our responsibilities:
Moira Mckean & Kendal Williams-Mckean T/A Along Came Eve Bridal Boutique (Along Came Eve) are the Data Controllers of your personal information that we receive through our websites, telephone and electronic services such as email and Social Media.

How do we collect your personal information:
These are the main ways we collect your information:

  • If you contact us directly via our websites

  • If you buy a product directly from us.

  • If you reply to our direct marketing campaigns.

  • If we acquired your personal data from other sources, for example: social media sites.

 

What information may be collected about you:

The following types of personal information about you may be collected:

  • Name

  • Address

  • Phone numbers

  • Email address

  • Payment details if you elect to pay via electronic means (such as a debit/credit card) this information will only be retained if you make a purchase from us without paying the balance in full.

 

How your personal information may be used:

Use of personal information under UK data protection laws must be justified under one of a number of legal grounds and we are required to set out the grounds in respect of each use in this policy.
The main uses of your information are:

  • Customer Support and Marketing - to respond to enquiries and to bring you news and offers.

  • Along Came Eve use your personal data for customer care and for personalised communication of information, where necessary with your consent.

  • Dress and accessories Sales – to process your sale.

 

Compliance with legal requests for your information – to comply with our legal obligations to law enforcement, regulators and the court service:

We may be legally required to provide your information to law enforcement agencies, courts and third party litigants in connection with proceedings or investigations anywhere in the world. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.

 

Legal grounds for processing of your personal information:

The use of your information set out above is permitted under UK data protection law on the basis of these principal legal grounds:

  • Where necessary to enter into or perform our contract with you.

  • Where we need to use it to comply with our legal obligations.

  • Where necessary for us to defend, prosecute or make a claim against you, us or a third party.

  • There may be uses that are permitted on the basis of other grounds; where this is the case we will use reasonable endeavours to identify the ground and communicate it you as soon as possible after becoming aware of the new basis.

 

 

 

Transfer to 3rd Parties:

Personal information which we collected may be transferred to 3rd parties on your behalf, only with your consent. Your data will never be sold to 3rd parties with the purpose of marketing but may be transferred to the suppliers of products you have purchased to complete the order.

How do we keep your personal information safe:

Although data transmission over the Internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements. Our main security measures are:

  • tightly restricted personal access to your data on a “need to know“ basis and for the communicated purpose only

  • transferred collected data only in encrypted form

  • highly confidential data stored only in encrypted form - e.g. credit card information

  • physical data is constantly stored in a secure, locked location at all times when not in use.

 

How long we keep your personal information for:

  • We retain your information only as long as is necessary for the purpose for which we obtained them and any other permitted linked purposes. If information is used for two purposes we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires.

  • We restrict access to your information to only those persons who need to use it for the relevant purpose.

  • Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or destroyed securely.

  • Use for marketing - We retain your personal information for as long as is necessary, but only for the relevant purpose that we collected it for. You retain the right to remove this consent at any point.

  • Use to perform a contract - In relation to your information used to perform any contractual obligation with you we may retain that data whilst the contract remains in force plus one year to deal with any queries or claims thereafter.

  • When we do not have a contract with you, but you have asked us to do something (e.g. arrange an appointment or to provide a quotation for other services) and we need to process your personal data to do what you have asked.

  • Where claims are contemplated - In relation to any information where we reasonably believe it will be necessary to defend or prosecute or make a claim against you, us or a third party, we may retain that data for as long as that claim could be pursued.

 

Under certain conditions you have the right to require us to:

  • Provide you with further detail on the use we make of your information.

  • Provide you with a copy of your information.

  • Update any inaccuracies in the information we hold about you.

  • Delete any information about you that we no longer have a lawful ground to use.

  • Remove you from any direct marketing lists when you object or withdraw your consent.

  • Provide you with your personal information in a usable electronic format and transmit it to a third party (right to data portability)

  • Restrict our use of your personal information.

 

 

If you are dissatisfied with our use of your information or our response to any exercise of these rights you have the right to complain to the Information Commissioner's Office: www.ico.org.uk